Field Engineer

New York City, NY

Posted: 01/24/2019 Industry: Engineering Job Number: 23472

Job Description

Category : Engineering
Location/City : NY - New York City
Area Code : 917
Job Type : 1: Full Time
Country/Locale :
Id : 23472

23472 Field Engineer - Cloud Native, Container Services
Our client's mission is to help the world's leading organizations to adopt Kubernetes and other Cloud Native technologies and working practices. Enterprises use their products and services to build better software and operate it reliably, at scale. Their approach brings together container-based application deployment, Kubernetes and operations tooling in a model they call GitOps.
They partner with customers to select the right technology and introduce a site reliability approach to operations. As a field engineer you'll work closely with customers in helping them through the whole project life-cycle. During the project initiation you'll provide technical input to assist the sales team meet customers' requirements. You'll then work with the customer technical team to implement the solution using our clients' GitOps products and other cloud native technologies.
Our client works across the full range infrastructure (e.g. storage, security and networking), public clouds (e.g. AWS, GCP, Azure), cloud native technologies (e.g. Kubernetes and Istio) and application operations (e.g. Prometheus). Their approach ensures the surrounding practices (e.g. CI/CD and SRE) are embedded so that customers can focus on operating their cloud native platform.
This role is suitable for someone who relishes the challenge of being involved with cutting edge technologies and complex customer needs. You'll be focused on customers in New York but must be willing to travel to customer sites located throughout the U.S.

Technical Design.
Provide technical input to sales and solution architects for complex customer requirements.
Architect, develop, propose and present suitable technical solution designs.
Develop implementation plans based on realistic assumptions and time-lines.
Solution Implementation.
Work on-site and off-site to implement customer projects from designed solutions.
Maintain customer contact during projects ensuring the highest level of customer satisfaction.
Collaborate with product teams and other field engineers to deliver projects on-time and on-budget.

Develop knowledge of the latest Cloud Native technologies and practices.
Collaborate with colleagues to deliver the latest cloud native technologies to customers.

Skills & Experience
Degree in a technology field or equivalent industry experience.
5+ years experience in a technical role such as consulting, development, or operations.
Practical experience with Docker containers, Linux and Kubernetes.
Ability to quickly learn and understand new technologies used in the datacenter.
Skills in Go and Python preferably.
Willingness to travel.
Enthusiastic about Cloud Native technologies and their transformational abilities.
Excellent communication skills and customer facing experience.
Strong self-management and diary management skills.

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